Rail Union RMT confirmed today that after constructive talks with London Overground the union and the company have agreed an industry-leading 3.85% pay deal for LOROL staff in 2013 as part of a 4 year pay award. Years 2,3 and 4 are inflation (RPI) plus 0.5% - protecting and enhancing staff living standards into the future at a time when there is an unprecedented national attack on wages and conditions.

The deal, covering over 500 RMT members across the company at all of its locations, will reach pay packets next month and recognises the role staff have played in record levels of customer satisfaction. In March 2013,WHICH? rated London Overground with the highest levels of commuter customer satisfaction. The last National Passenger Survey rated London Overground at 93% overall satisfaction.

RMT General Secretary Bob Crow said:

“This deal recognises the value placed on transport workers in delivering essential services on the London Overground network and sets a benchmark for the rest of the transport industry”.

“At a time when we are told that workers have to accept cuts to their living standards we have proven once again that effective union organisation, backing up meaningful negotiations with the employer, can secure a fair deal that protects and enhances pay and conditions and which benefits everyone involved.