Staff Assisting Members Of The Public With Luggage
Submitted by Admin on 21 June, 2012 - 01:25From RMT & TSSA representatives on the Stations And Revenue Control Safety Council
Following on from an incident, can we remind staff that they should take extra care if they help members of the public with their luggage.
It is not in your job description. We are not porters. We don't have handling training, and most importantly, if you get injured, it will NOT go down as an accident on duty and you could receive a warning (as what happened in the quoted incident).