London Overground

a London overground train

Rates of Pay & Conditions of Service 2010: London Overground Rail Operations Ltd

RMT official circular

Following our acceptance of the Company’s pay offer in April 2010, a supplementary offer was tabled by the Company for Station Grades. This has now been considered by the General Grades Committee that has taken the following decision:-

“That we note the report from the Regional Organiser on proposals for a supplementary agreement for Station Assistants and Station Assistant GPRs on LOROL.

Video: RMT Protest Outside Whitechapel Station To Renationalise London Overground

RMT members recently protested outside Whitechapel Station. The East London Line which runs through Whitechapel has reopened, but this once publicly owned railway is now making profits for privateers. Whilst RMT welcomes the extension of the line, we want it brought back under government control as a public railway, where profit is fed back into the service.

You can see more RMT videos at RMTv.

East London Line Protest and Leafleting

On Sunday 23rd May the extended East London Line will re-open, as part of private company, LOROL (London Overground). Obviously we support the extension but not when part of the tube network has been privatised through the back door. The whole of LOROL should be integrated with London Underground and owned and run by the Greater London Authority, elected by Londoners, which is RMT policy.

The privatisation of railways has been a total mess, with one company after another getting in trouble, including Metronet and Tube Lines.

Southern Stations

Welcome to the ten former Southern station staff.

In this RMT newsletter, we invite you to join the union, and in doing so you will be making your views and opinions known and addressed.

In the coming weeks, RMT reps from other areas on the LOROL network will be visiting the stations to talk about the benefits and reasons why you should join RMT.

In the meantime, if you have work-related issues or concerns, please do not hesitate to call me, Ken Duffy: my number is available from the Supervisor at New Cross Gate.

London Overground staff: Have Your Say on Pay

Concerning the next pay deal … As you are aware, negotiations are due to start in the new year. RMT would like to hear your views and ideas on the pay deal, so please let your local rep know your feelings about what the final outcome should be.

For example, do you want a one-year deal, or two? On stations, would you be willing to work until later times for a bigger pay rise?

We think your views count.


dashboard graphicA proposal from management is to micro-manage station staff and other grades by introducing the customer service ‘dashboard’. Staff are already audited on a daily basis on Key Performance Indicators (KPIs). Your union reps were consulted on Dashboard but were uneasy on how far it will go and how much management expect from frontline staff.

One rep writes …

London Overground Revenue Protection Inspectors

A very important department for London Overground. Why? The most mobile unit, we do so much and ask so little in return!

RPIs help save revenue for LOROL, in terms of millions of pounds in fines, work our guts out to make sure ticketless travel is lower than the expected 5%. And guess what? It only took 19 of us to do it!

We are strong by heart and professional by work, willing to go the extra mile, give the best customer service, and treat offenders the right way. We are what we do. The figures tell the truth.

NEW! Newsletter for London Overground Members

newsletterClick '1 attachment' / file name to download the all-new RMT newsletter for staff working on London Overground, written by London Overground reps and produced by the London Transport Regional Council.

This first issue explains the new pension arrangement on the company, asks for members' views about the upcoming pay claim, and reports on other issues, including Dashboard and Revenue Protection.

London Overground: New Pension Arrangement Explained

overground logoLondon Overground is changing the way employees pay contributions into its pension system (the RPS) by introducing an arrangement known as ‘salary sacrifice’. Under the old system, you were paid your salary with your pension contribution deducted from it. Under this new system, your salary is reduced by the amount of the pension contribution and the employer pays your contribution direct to the fund. What’s the difference?