We are collecting accounts of how station staff assist train operators. This information will help the RMT's case against cuts in the number of station staff.
Perhaps you had a customer ill on a train and needed assistance, needed to detrain during the peak or where given safety critical information by a member of station staff?
You can complete the survey by clicking go to form below.
You can leave your name and email address, which will be kept entirely confidential and will allow us to contact you for more information. You can alternatively leave these blank if you prefer.
If you have any concerns that you want to be directly addressed or need a direct response too then please speak with your union rep.
Questions marked with a * must be filled in.