London Underground To Recruit 900 Customer Service Advisors Since Cutting 800 Last year
Submitted by Admin on 16 May, 2012 - 14:39TUBE UNION RMT revealed today that senior reps have been informed that LUL are to recruit a further 600 Customer Service Advisors (CSA’s), coming on top of the 300 employed earlier this year and following the deletion of 800 station staff posts by the company last year.
RMT says that the recruitment of the latest wave of additional staff is an outright admission that they got their station staffing cuts programme wrong and that if they had listened to the union in the first place they could have saved themselves a huge amount of disruption and embarrassment.




We note the report from our Regional Organiser, that London Underground has written to RMT notifying us of its new guidelines for social media use. Once again, LUL has failed to consult us over a policy which significantly affects our members, and only asks for our "questions" after the document is published, not our input whilst it is being drafted.
From RMT General Secretary Bob Crow