We have been negotiating with LUL on the new New Ticket Office Procedures Handbooks for over a year now and they have been introduced without due consideration to our comments and concerns. We have real fears that the original TOPH is being watered down to make it easier to reduce ticket office hours, close ticket offices and get rid of SAMF and SS jobs.

Happily, the industrial action between Wednesday 8th April and Thursday 9th April 2009 was a success.

Particular thanks go to the many managers who somehow found time in their “busy and demanding schedules” to keep seats warm at various stations. As a result, this freed staff taking industrial action to:

· Hand out thousands of leaflets to thousands of travelling customers informing them of the harassment, intimidation and bullying to which staff on the Willesden Green Group are subject.

Following an overwhelmimg yes vote for Industrial action and London Undergrounds refusal to invite the Equality and Human Rights Commission to investigate Managements discriminatory and abusive treatment of our members, a strike has been called as follows:

Members are not to book-on for any turns of duty that commence between 18.59 Hours on Wednesday 8th April and 18.58 Hours on Thursday 9th April 2009.