RMT Tube Revenue Action Explained

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This action is suspended - more detail here.

From RMT General Secretary Bob Crow

EVERY JOB MATTERS - DEFENDING JOBS ON LONDON UNDERGROUND

In my letter to you dated 14th January 2014, I advised you of the instructions to carry out industrial action in defence of jobs on London Underground. Part of this action is an instruction to our Station Grades members not to carry out revenue duties between 09.30 until 11.30 hours and between 18.30 hours and 20.30 hours on the following dates: Friday 7th February 2014, Monday 10th February 2014 and Friday 14th February 2014.

As I said in my previous letter, I was going to provide further guidance and information with regards to how this instruction was to be carried out. After consulting your Regional Organiser and Station Staff Representatives, I can now provide that guidance and Station Grades members are therefore instructed to observe the following instructions:

CSAs & SRT

  • Where safe to do so, must open the gates using the SCU - you MUST NOT power them down. If you are instructed to close the gates for crowd control, then you must comply with all safety instructions.
  • Do not assist customers with ticket purchase at the front of POM/MFM.

SAMF

  • Close all POMs and TOMs to avoid failures. Do not carry out any Window Ticket Selling, Banking, POM service, Consolidation or cash collection.

Revenue Control Inspectors

  • Do not issue penalty fares, fares paid, or assist in any duty or activity which involves revenue collection.

Station Supervisors

  • Must open the gates using the SCU - you MUST NOT power them down. Should there be a need to close the gates for crowd control, then you must comply with all relevant safety procedures and legislation.
  • Do not assist customers with ticket purchase at the front of POM/MFM.
  • Close all POMs and TOMs for customer use (to avoid failures. Do not carry out any Window Ticket Selling, Banking, POM service, Consolidation or cash collection.
  • Issue no penalty fares, do not carry out fare evasion activities, ticket selling, assisting with POMs or restoring Customer Journeys.
  • Do not allocate any staff to revenue duties.

Duty Station Managers/Group Station Managers

  • Must open the gates using the SCU - you MUST NOT power them down. do not close the gates unless there is an immediate safety need and then you must comply with all relevant safety procedures and legislation.
  • Do not assist customers with ticket purchase at the front of POM
  • Close POMS to avoid failures. Do not carry out any Window Ticket Selling, Banking, POM service, Consolidation or cash collection.
  • Issue no penalty fares, do not carry out any, ticket selling, assisting with POMs or restoring Customer Journeys.
  • Do not allocate any staff to revenue duties.

It is imperative that all members follow these instructions and inflict the most effective disruption to management. But I would add, however, that all other normal station working should continue and work should be carried out safely. Of course, like any normal working day, any potential or actual breaches of safety should be reported in the usual manner.

Management's plans to close ticket offices, sack nearly 1,000 station staff and to reorganise station staffing is nothing but the first step in their all-out assault on the network in general and its passengers and staff. By taking the action as outlined above, you will be fighting with the best interests of all passengers and your RMT colleagues in mind. All LU members must do all they can to fight London Underground's plans and taking part in this action is part of that fight.

If you have any queries with regard to this action, then please raise them with your representative or call the union's helpline on 0800 376 3706 or phone the switchboard on 020 7387 4771 and ask for the industrial relations department.